Refund policy

We have a 30-day replacement or refund policy. Due to the nature of the products, we do not accept return. 

To be eligible for a replacement or refund, you’ll also need the receipt or proof of purchase.

You can always contact us for any return question at doctorcoily@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify if refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.